Trust and Branding: Building Strong, Resilient Workplaces for the Future

Trust and a strong employer brand are crucial for long-term organisational success, especially in current rapidly growing and complex organisational landscape. As companies adapt to meet new challenges, fostering trust-worthy environment and developing a robust employer brand are crucial tactics for attracting top talent and promoting workplace excellence.

At the Build A Future Team HR Conference 2024, we have two industry experts, Anika Grant, Board Advisor for Ecosystem and former CHRO at Ubisoft and Sue Quackenbush, Senior Vice President and Chief People Officer at Dynatrace, will present their keynotes that delve into these vital areas. Participants will gain valuable insights into practical tools and actionable strategies to cultivate trust and strengthen their employer brand, laying the foundation for resilient, high-performing workplaces.

Restoring Workplace Trust – Key to High Performance Team

Anika Grant will share her extensive knowledge as the former Chief Human Resources Officer (CHRO) at Ubisoft and currently a Board Advisor for Ecosystem. Titled “Fostering Trust: Practical Lessons in Winning Back Trust,” Anika’s session will explore the importance of trust in the workplace and offer actionable strategies for leaders to cultivate and restore it.

Drawing her experience, she will emphasize that trust not only enables smooth collaboration but also fuels employee loyalty, productivity, innovation, motivation, creativity, and retention. She will begin her presentation by examining how the shift to remote and hybrid work models has challenged traditional ways of building and maintaining trust, highlighting the need for trust in creating effective teams and a positive organisational culture.

Anika will discuss how inconsistent communication; lack of transparency and unaddressed employee concern have contributed to the erosion of trust. Citing recent studies, she will demonstrate how trust levels directly impact business outcomes, including employee engagement, turnover rates, and overall organisational culture.

In the latter part of her keynote, Anika will emphasize on the importance of rebuilding trust within the organisation, presenting practical strategies that leaders can implement within their teams.  The main strategies she will highlight include harnessing open and transparent communication in building trust, acting on feedback so employees fell their voices are heard and valued, building accountability, creating a safe space, and investing in relationships which fosters trust in leadership.

Through real-world examples and practical lessons, Anika’s keynote will provide attendees with a comprehensive toolkit for rebuilding trust within their organisations. Participants will leave the session equipped with actionable strategies to enhance transparency, accountability, and psychological safety, all essential for cultivating a high-trust, high-performance culture.

Building a Compelling Employer Brand to Retain Top Talent

While trust is foundational, Sue Quackenbush, Senior Vice President and Chief People Officer at Dynatrace, will argue that organisations must also build a strong employer brand to retain top talent and remain competitive. In her keynote, titled “Employee Retention: Building a Compelling Employer for Talent Magnetism,” Sue will discuss the crucial role that employer branding plays in shaping both employee experience and external perceptions of the company.

Sue will begin her session by defining employer branding as a company’s reputation among employees and job seekers. In today’s job market, there are multiple options and opportunities, but how a company or business stands out is important. Building an employer brand goes beyond just marketing; it’s about creating an authentic employee experience that reflects the company’s core values. Sue will provide insights on how an effective employer brand encompasses several dimensions, including career development, company culture, work-life balance, employee experience, and creating a positive workplace that becomes a destination for top talent.

Sue will share strategies for creating an employer brand that resonates with both current employees and potential hires. First, she will stress the importance of defining and living the organisation’s core values. When employees see their values reflected in the workplace, they feel a sense of belonging, which drives loyalty and retention. She will also highlight the importance of creating a positive candidate experience through the recruitment process, as this sets the tone for future employment relationships. Providing clear and open communication, and creating an inclusive interview experience, reflects the company’s brand values and attracts high-quality candidates.

Additionally, Sue will explore the power of employee advocacy in enhancing employer branding. Employees are often the most authentic and effective ambassadors for a company’s brand, and organisations that empower their teams to share their positive experiences can significantly amplify their brand message. Sue will discuss how companies can encourage brand advocacy through social media engagement, recruitment events, and internal branding initiatives.

Sue will also address the importance of development and well-being in fostering retention. In a competitive labour market, employees are constantly looking for opportunities to grow professionally and maintain a healthy work-life balance. Organisations that prioritize employee well-being by providing opportunities for skill development, creating mentorship programs, and promoting work-life balance will build a brand that not only attracts talent but also enhances retention and engagement. Finally, Sue will discuss the role of technology and analytics in measuring the success of employer branding initiatives.

One of the keynote highlights will be the discussion of metrics that organisations can use to measure the success of their employer branding efforts. Sue will outline key performance indicators such as employee engagement scores, retention rates, and candidate quality and conversion rates, which help leaders make informed decisions about their employer branding initiatives and continually adapt to meet the needs of their workforce.

Through real-world examples and case studies from Dynatrace and other organisations, Sue will share how they have redefined their workplace culture, enhanced employee experiences, and ultimately improved retention rates.

Sue Quackenbush’s keynote will equip HR professionals and leaders with actionable strategies to enhance their employer brand and improve employee retention. Her insights will empower organisations to meet evolving employee expectations and foster long-term loyalty, ensuring they remain competitive in attracting top talent.

The Intersection of Trust and Employer Branding

Both Anika Grant and Sue Quackenbush will highlight the deep connection between trust and employer branding. Trust forms the foundation of a strong employer brand, and a compelling brand reinforces that trust. At the Build A Future Team HR Conference 2024, participants will learn that building a future-ready organisation requires leaders to focus on both fostering trust and developing a compelling employer brand. By integrating these two elements, organisations can create a positive workplace that attracts top talent, fosters engagement, and drives long-term success.

Key Takeaways for Leaders:

Trust is Vital: Foster and rebuild trust in organisations requires open communications, transparency, accountability and engagement among employees.

Employer Branding Drives Retention: A strong, authentic employer brand not only attracts talent but fosters loyalty and engagement among current employees.

Invest in Employee Relationships: Trust and branding rely on consistent efforts to connect with employees which includes action of feedback, take actionable steps, investing in development and well-being.

Data-Driven Improvements: Leaders should use data and analytics to constantly improve their trust-building and employer branding strategies.

Conclusion

Organisations that prioritise both trust and a compelling employer brand are better positioned to thrive in an era of constant change and increasing competition. Trust serves as the foundation for high-performing teams, fostering collaboration, innovation, and loyalty. Anika Grant’s insights on rebuilding trust offer a valuable roadmap for leaders seeking to cultivate transparency, accountability, and psychological safety within their teams. By focusing on open communication, addressing employee concerns, and ensuring consistent transparency, companies can create a work environment where employees feel valued and empowered. This trust, once established, not only enhances engagement and retention but also leads to better business outcomes and a more resilient organisation.

In addition to trust, Sue Quackenbush’s strategies on employer branding demonstrate how a strong, authentic employer brand is essential for attracting top talent and maintaining a competitive edge. Organisations that invest in creating an inclusive, value-driven culture and offer opportunities for growth and well-being are more likely to retain talent and foster long-term loyalty. By integrating trust-building initiatives with a robust employer brand, organisations can create a workplace where employees feel a sense of belonging and commitment. Leaders who leverage data-driven insights to continually refine these strategies will not only strengthen their workforce but also ensure their organisations remain adaptable, resilient, and well-equipped to meet the challenges of the future. Join our Community Group to get more insights from other professionals across SEA and stay updated on latest topic, program information, and discussions that keep you ahead in building future-ready organisations.

Embracing Human-Centered Leadership and Effective Communication for Organisational Transformation

Embracing Human-Centered Leadership and Effective Communication for Organisational Transformation

In today's fast-evolving business landscape, leaders must not only foster human-centered cultures...

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