Build A Future Team (BAFT) is honoured to welcome Natalia, Group Chief People Officer at Pos Malaysia, as the newest member of our Board of Committee. Having a strong foundation in law, Natalia began her career in human resources with a focus on Industrial and Employee Relation. 

Over the years, she has expanded her expertise across multiple HR functions, evolving into a dynamic and strategic leader. Her passion for people and leadership roles has positioned her well to shape and influence a vibrant workplace culture. Her extensive background and deep understanding of people and organisational development make her an invaluable addition to our team.  

With a wealth of experience in HR, Natalia has played an important role in leading major organisational transformation, where HR played a critical role in ensuring culture change, business continuity and keeping employees motivated during the transition. Her expertise in managing complex workforce restructuring has allowed her to balance business imperatives with empathy and fairness. Additionally, Natalia has been at the forefront of HR transformation post-merger and acquisition, refining talent management and enhancing employee experience to create a seamless integration process. Her ability to strike a balance between people-centric solutions and compliance has resulted in business success while cultivating a positive and engaged workforce. 

Beyond her corporate achievements, Natalia is highly committed to training future HR leaders and fostering a culture of continuous learning. Her leadership philosophy is built on three key principles, which are respect for expertise by leveraging the strengths of diverse teams, collaborative leadership by aligning HR strategies with business goals and strategic agility by creating HR solutions that balance compliance and employee well-being.

As the HR landscape continues to evolve, Natalia shares powerful advice for future HR leaders: think like business leaders, proactively drive change, and use data to guide decisions. She believes championing people and culture is key to building a competitive edge. With AI and automation reshaping the workforce, she encourages a focus on skills over roles, continuous upskilling, and establishing ethical practices for tech-driven HR decisions.

Aligned with this, Natalia is passionate about integrating digital HR solutions to drive efficiency, engagement, and workforce transformation, while ensuring human connection remains at the heart of HR practices. Her expertise in strategic workforce planning, upskilling, and ethical AI adoption makes her a visionary leader in preparing organisations for the future of work.