As organisations prepare for the future, leaders must integrate both workforce strategies and emotional intelligence to build high-performance teams. At the Build A Future Team HR Conference 2024 in Bali, Charles Brewer, Group Chief Executive Officer of Pos Malaysia Berhad, and Somya Sugandha, HR Director of General Electric, will offer key insights into this dual responsibility for creating great teams within organisations. Their real-world experiences and actionable insights will be eye-opening for many organisations and leaders looking to maintain high employee engagement.
Charles Brewer, who has successfully led organisational transformation on a global scale, will lead this year’s conversation with his keynote sharing on “Strategic Workforce Planning: Navigating The Path To Future Success.” His talk will focus on preparing organisations for the workforce of tomorrow. To meet business goals in the current era of rapid digitalization, organisations must future-proof their talent by building agile teams. Brewer will highlight the crucial role of leadership in this transformation, emphasizing that leaders must foster innovation and drive organisational agility to remain competitive.
He will share four key insights, including future-proofing the workforce by delving into the strategic steps required to create a resilient workforce capable of adapting to disruptive technologies. Brewer will share how to build flexible talent pipelines, identify critical future skills and implement proactive workforce strategies for future needs. Then, he will also share how to align talent strategies with business goals by demonstrating how forward-thinking companies integrate their talent management strategies.
Another key insight from Charles will emphasize the role of leadership in guiding workforce transformation by exploring how leaders can foster a culture of innovation and adaptability, drive organisational agility, and lead through disruption to navigate unexpected challenges. Charles will also highlight the importance of leveraging technology and data, demonstrating how companies can use data-driven insights to anticipate talent gaps, optimize workforce allocation, and ensure the right people are in the right roles.
Another key takeaway will be the actionable insights and future workforce blueprint. Participants will leave with immediate, practical strategies for anticipating future talent needs, building resilient teams, and fostering leadership that drives change in uncertain times. By the end of the session, they will have a clear roadmap for creating workforce strategies that align with the future direction of their industries, enabling them to stay competitive and agile.
While strategic planning is essential, Somya Sugandha’s keynote will highlight that empathetic leaderships is also crucial in today’s high-performance workplaces. Empathy is an essential skill that can drive not only employee well-being but also long-term business success. Somya Sugandha will deliver her keynote speech on “Crafting Compassionate Leaders: Empathy in Leadership for a Brilliant Workplace.”
Leaders who harness empathy within their organisation and with team members will foster trust and encourage a culture of openness and collaboration. In today’s rapid digitalisation workspace leaders who practices empathy will see increased employee engagement and motivation, have higher retention rates and ability to enhance creativity and innovation. Somya’s experience in practicing during her journey in GE will offer practical insights into how empathy can coexist with high-performance expectation by creating a balance between achieving goals and supporting the emotional well-being of employees.
Participants also will explore how empathy helps leaders to resolve conflicts more effectively, create inclusive work environments and improve communication by active listening. Somya will share a blueprint for building an empathetic leadership culture with actionable strategies for embedding empathy in your organisation through training and development, modelling empathy at the top, feedback mechanisms and creating safe spaces for open dialogue where employees can share their concerns and feedback without judgement.
The keynote offers a refreshing perspective on how compassionate leadership is essential for unlocking greater employee satisfaction, improving performance, and achieving long-term organisational success. Participants will gain a deep understanding of the critical role empathy plays in leadership and will leave equipped with practical tools to cultivate empathetic leadership within their organisations. For HR professionals, senior executives, and aspiring leaders, this session provides both inspiration and a clear roadmap for leading with heart and driving excellence in the workplace.
The future of work will be defined by leaders who can effectively balance strategic workforce planning with empathetic leadership. Charles Brewer and Somya Sugandha’s keynotes at the Build A Future Team HR Conference 2024 provide a roadmap for navigating this dual responsibility. By combining foresight with empathy, leaders can build future-ready organisations that not only excel in a rapidly changing marketplace but also cultivate workplaces where employees feel valued, motivated, and empowered to perform at their best.
Key Takeaways for Business Leaders:
As businesses face unprecedented changes driven by digital transformation, evolving market demands, and shifting employee expectations, leaders must ensure both organisational success and employee well-being. Charles Brewer’s insights on Strategic Workforce Planning equip leaders with strategies to future-proof their organisations by fostering agile teams, aligning talent strategies with business objectives, and leveraging technology to anticipate workforce needs. His roadmap provides a clear vision for navigating disruption, fostering innovation, and ensuring long-term organisational competitiveness.
Complementing this, Somya Sugandha’s keynote on Empathy-Driven Leadership underscores the importance of emotional intelligence in driving high-performance workplaces. Leaders who embrace empathy foster trust, collaboration, and creativity, resulting in higher employee engagement and retention. Sugandha’s real-world examples from GE demonstrate how compassionate leadership supports not only employee well-being but also business success, showing that empathy is a strategic asset that enhances organisational outcomes.
Together, Charles and Sugandha’s insights highlight the dual responsibility of modern leaders—to harness strategic foresight while fostering a human-centered culture. By blending data-driven decision-making with empathy, leaders can build resilient, future-ready organisations that thrive in a rapidly changing marketplace. The Build A Future Team HR Conference 2024 offers business leaders a comprehensive roadmap for navigating the future of work, empowering them to create innovative, agile, and compassionate workplaces that meet both business goals and employee needs.
For those eager to continue exploring these vital topics, we invite you to join our Community Group, a space where HR leaders and professionals across Southeast Asia discuss the latest trends, share program updates, and connect on upcoming events. Join the conversation and be part of a dynamic community focused on building the future of work.
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